All prices are subject to change without notice.
No returns on any used merchandise
Any bit that has been in horses mouth cannot be returned – no exceptions
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
To return your product, you should mail your product to:
387 Wilson Allen Lane Pelham Tennessee US 37366
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Important Update: Shipping Times
- Our increased protective measures, implemented for everyone’s safety, are creating slightly longer shipping times.
- However, USPS and parcel carriers are having record-breaking volume this season, which could cause further delivery delays.
- There are no Guarantee on shipment arrival dates on UPS or USPS due to services no longer offering guaranteed delivery on date provided.